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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Good service and good value

By miles is great for people who do not do thousands of miles of driving as it saved me over£100 in a year. I when I had a query about my insurance renewal I got a response immediately and was followed up to ensure that I was satisfied with the outcome Reviewed on: 9th September 2020

Great

Fantastic team, wonderful customer service. Reviewed on: 9th September 2020

Probably the best option currently on the market for low-mileage drivers

Unless you have many years of no claims and live in a low risk area, you're unlikely to find a cheaper option for the weekend driver. Website and app are a breeze to use, and installation is simple with only a small OBD-II dongle required. If you're a regular commuter or you already get very low premiums, By Miles probably isn't for you. But for their customer base of low mileage drivers who are used to paying £400-600 p.a. for regular insurance, it does a very good job with providing them something affordable and not wasting money on a car they don't drive very much. Reviewed on: 9th September 2020

So simple so easy such great idea for car insurance

Excellent throughout, i think it's a great way to do car insurance make soo much sense Reviewed on: 9th September 2020

Motoring on a budget

As a retired person I use my car for visiting friends, relatives and pleasure. My Annual mileage is way below the normal expected annual mileage of car and the opportunity to pay By Miles is one I readily grasped and appreciate Reviewed on: 9th September 2020

A first class motor insurance company .

By miles has been a God send to me, i have saved pounds on my car insurance since i signed up with them , they are fantastic with advice and during the pandemic they contacted me to let me know my car battery was running low there for giving me the opportunity to charge it without having to buy a new one , would i go anywhere else for my car insurance ? not a chance it is by miles all the way and everyday . Reviewed on: 9th September 2020

Great car insurance

Really helpful customer service, totally transparent charges and mileage very helpful as a customer to know what is happening every month. Reviewed on: 9th September 2020

The Best Insurance Ever

I always had an issue with the idea of insurance as usually you are overcharged and there could be better types of assessments to define the prices. Nonetheless I think ByMiles is the most fair and consumer friendly insurance company on the market so far. You are charged for the miles your use so they consider your individuality as well as offering a great platform to keep updated and all services you need. I think more insurance companies should follow this example and look at customers’ individuality. Reviewed on: 9th September 2020

Superb value for money

By far the cheapest insurance with unbelievably rapid customer support. On renewing, were hands down the cheapest again. Would highly recommend to anyone else Reviewed on: 9th September 2020

Insurance that actually works for me!

I like how simple easy and straightforward my insurance is now. It works for me and my needs. No hassle. No fuss. Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Good service and good value

Great

Probably the best option currently on the market for low-mileage drivers

So simple so easy such great idea for car insurance

Motoring on a budget

A first class motor insurance company .

Great car insurance

The Best Insurance Ever

Superb value for money

Insurance that actually works for me!

Review By Miles: Car insurance now

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