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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy and affordable

5
With miles it was ready easy and fast to get a quote, my quote was affordable and really simple to install the miles tracker Reviewed on: 9th September 2020

Good Stuff!

5
A much-needed innvation in car insurance to reduce costs for lower mileage drivers. Totally problem free from initial quote through to tracker installation, easy app, and trip by trip and other info, all easily accessed. Good stuff. Reviewed on: 9th September 2020

For, not everyday, drivers

5
Absolutely caters for my needs, as I only drive my car occasionally. Fair pricing, and detailed billing for journeys. Reviewed on: 9th September 2020

Amazing deal

5
The system works really well and you can keep track of the miles on your app Reviewed on: 9th September 2020

Great service, simple and effective communication. A game changer

5
From simple underwriting to great customer service and communication that is timely and an easy informative read., By miles have it nailed. Excellent insurer Reviewed on: 9th September 2020

Great insurance

5
Excellent value for money! Only pay when driving the car apart fromthe one off payment i am advised each month of cost and as i do very fee miles especially at the moment i feel this is very fair Reviewed on: 9th September 2020

Very good

5
Pay what you use only and it's affordable. Price is reasonable. Reviewed on: 9th September 2020

Cheap and not hiden fees

5
If you don’t drive much I will recommende it 100% Reviewed on: 9th September 2020

By Miles Review

5
They are very good if you do few miles each year. The app is easy to follow. Reviewed on: 9th September 2020

Good service and good value

5
By miles is great for people who do not do thousands of miles of driving as it saved me over£100 in a year. I when I had a query about my insurance renewal I got a response immediately and was followed up to ensure that I was satisfied with the outcome Reviewed on: 9th September 2020