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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent value for money

PAYG Insurance a good money saving concept for drivers doing less miles. Reviewed on: 9th September 2020

Great for low mileage

Really happy with By Miles. Love the app! Reviewed on: 9th September 2020

Pay for what you use

The concept is great - if you only drive a little, you only pay a little. The app makes it simple to see your month’s mileage and the cost for the insurance. I wish I had found the company sooner - would have saved a fortune!! Reviewed on: 9th September 2020

Good if most journeys are local

Even one long trip a month means I am paying more than my usual annual insurance. Was good at the time as only £150 required up front but I am finding I have to limit my journeys (so may save me £ in fuel but is rather inconvenient!) Reviewed on: 9th September 2020

Just good service

Smooth, helpful, painless and cheaper Reviewed on: 9th September 2020

Fits my needs.

I was super happy to find such an option to pay by miles. Also, they are fully digital, have a mobile app, this is a new generation of insurance! Reviewed on: 9th September 2020

Excellent customer service and a great app

Going into my second year with By Miles. The best price I’ve ever paid for insurance, considering my low mileage. The app is really useful in help keep track of what you’ve spent and the advisors I spoke to when changing address were very helpful. Would recommend to anyone who does lower mileage. Reviewed on: 9th September 2020

Great low cost car insurance

This ia great low cost car insurance specially for a car that is not driven much. Great idea! Reviewed on: 9th September 2020

Very good value

They are very good Excellent value for low mileage runners Reviewed on: 9th September 2020

Best car insurance

Brilliant concept - insurance for miles driven / it’s so simple and it works and the app so easy to use plus handie tips and all the details you need in one place Reviewed on: 9th September 2020

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