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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Insurance, Simple and Good Value

I was sick of being ripped off by the insurance industry, relying on fear to line their pockets; but then I came across a company whereby I could leave my car parked for a week when I went away or if I wasn't working for a few days, knowing that I wouldn't be paying to drive the car when I wasn't driving it. Aside from the "standing charge" you pay up front for the protection of having your car insured when it is parked within a certain distance of your home, I literally only pay to be insured to drive my car when I am actually driving my car. And the rate per mile I think is very reasonable, especially since there is a maximum daily rate, so that if I need to drive long distance for any reason, I won't get charged for every single mile. Additionally, I no longer get cynically overcharged under the guise of an "admin fee" to make simple changes to my policy, instead I can make these for free. I won't be looking elsewhere when it's time to renew, I'll simply stick with By Miles! Reviewed on: 9th September 2020

Best insurer EVER!

In all my 58 years of driving I have never found such a fair and efficient insurer. The app is outstanding, the speed of reply to questions I have asked is incredible, the knowledge and charm of those working for the company amazing and to be charged by the miles one drives is so very fair. Every single journey I do is documented and clearly displayed on the app including how much I will have to pay at the end of the month. All fantastically easy to set up. I will for sure be very upset when I become too old to be with By Miles. Would highly recommend....and already have!! Reviewed on: 9th September 2020

A very different kind of insurance for a very different World

Having been with By Miles for nearly a year now, I am on track to save £420 compared with my previous well known insurer, who I had been with for 9 years. Customer service is second to none . They also appear to be genuinely interested in customer feedback. Lastly their car medic feature on their app alerted me to a problem with my car’s turbo, which meant I resolved the problem very quickly (30 minutes) and very economically. I am by nature am quite a cynical person, but I yet to finding any negatives. Stephen Cullen Reviewed on: 9th September 2020

Excellent insurance

Very good, much better than any other insurance I have had. Reviewed on: 9th September 2020

Amazing car insurance

Amazing! If you want to be in control of your car insurance cost (and it is low cost) then this is the one to go for! Reviewed on: 9th September 2020

How car insurance should be !

Pay for your miles not to line someone's holiday ... Why pay for car insurance when you are not driving This has to be the way forward Reviewed on: 9th September 2020

Makes life easier

I find By Miles to be very easy to use. It does what is says and only charges By the Mile on a month basis. Highly recommended Reviewed on: 9th September 2020

Brilliant company

Top class company cant fault them always there if you need help Reviewed on: 9th September 2020

Quick, easy, efficient

Insurance that actually considers the real risk when determining the premium. Easy to use, set up, and the app is super useful. Reviewed on: 9th September 2020

Easy to use, great rates.

Friendly, easy to use and importantly was cheaper than the competition. Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Great Insurance, Simple and Good Value

Best insurer EVER!

A very different kind of insurance for a very different World

Excellent insurance

Amazing car insurance

How car insurance should be !

Makes life easier

Brilliant company

Quick, easy, efficient

Easy to use, great rates.

Review By Miles: Car insurance now

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