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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

An absolute no brainer

5
Following retirement my annual mileage plummeted and I was struggling with finding value for money car insurance. I then came across By Miles and it has saved me well over a hundred pounds. The app is intuitive and informative and even the Mechanic scan is useful. It’s industry innovation at its best. For people like me it’s a no brainer. It represents customer service at its best as it gives exactly what the customer needs and the absolute best value for money. I recommend By Miles to everyone. Reviewed on: 9th September 2020

Brill

5
Couldn’t have found a better insurance Reviewed on: 9th September 2020

Excellent Value

5
I have found the company to provide excellent value, superb communication and fantastic customer service! Reviewed on: 9th September 2020

By miles, fantastic by miles!

5
so glad I discovered By Miles, fantastic concept and saving me money as an infrequent driver and I know exactly what I'm spending on each journey. Reviewed on: 9th September 2020

Driving and save planet

5
I feel like driving with By miles is safe comfortable and healthy why, because when you paying peer miles, you will thinking before using a car without reason plus you will thinking how to find shortcut Effect; You paying less when you driving less Spending less money and saving planet in the same time, I like Reviewed on: 9th September 2020

Just great

5
Don't think I can find a cheaper or a better insurance plan Reviewed on: 9th September 2020

Extremely good value for money

5
For those of us who do not do many miles a year By Miles is the best solution. Reviewed on: 9th September 2020

Excellent service

5
The cover is suitable for my needs Reviewed on: 9th September 2020

Recommended to friends

5
I am very happy and satisfied also I recommended my friends. Reviewed on: 9th September 2020

Best insurer thus far

5
Pay by miles is a true reflection of how much or little you drive and as such the ability to pay for your use of the roads in truly genius! They send regular emails which are actually worth a read and make you feel valued as a customer. Thank you for making driving affordable and fair! Reviewed on: 9th September 2020