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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurer thus far

5
Pay by miles is a true reflection of how much or little you drive and as such the ability to pay for your use of the roads in truly genius! They send regular emails which are actually worth a read and make you feel valued as a customer. Thank you for making driving affordable and fair! Reviewed on: 9th September 2020
Sherrelle's avatar
Sherrelle

Excellent, convenient, cost saving

5
In retrospect turned out to be a good choice given covid 19 has meant we've been driving fewer miles and paying less as a result Reviewed on: 9th September 2020
John's avatar
John

Very happy with my insurance

5
They will charge you only what you have used. Very satisfied with my insurance. Reviewed on: 9th September 2020
Fahed's avatar
Fahed

Faced with confusion this gave clarity

5
Year on year my insurance went up! This was simple and although I liked to get payment out of the way it suits people like me who like predictability and organisation. Reviewed on: 9th September 2020
meera 's avatar
meera

Best Insurance

5
I love that is designed for people that do low mileage. I hardly drive so always thought I was paying a absolute fortune before discovering ByMiles. Not only is it a lot more affordable for me but so simple and I love the tracking app they have, as I can keep an eye on my mileage at the same time. Customer service is also really good, any questions I’ve had in the past they have been an super helpful Reviewed on: 9th September 2020
Hannah Chaplin's avatar
Hannah Chaplin

Does what it says on the tin!

5
Great insurer and cheap. Easy to contact via the app if required. Also cheaper year on year unlike other insurers Reviewed on: 9th September 2020
Richard McIntyre's avatar
Richard McIntyre

Forward-thinking service

5
By Miles is an amazing product. As a commuter who rarely drives I begrudged forking out for my car insurance when my car mostly sits on my drive. This dynamic service allows me to pay what I should and their contemporary tech makes life simple and easy. Thank you, By Miles! Reviewed on: 9th September 2020
Alice C's avatar
Alice C

Highly recommend

5
By miles is idea for new drivers and customer service is brilliant Reviewed on: 9th September 2020
Muhammad Ali jan 's avatar
Muhammad Ali jan

Fantastic service

5
Excellent service. There is always someone to assist you with any issues on the way. Super impressed and good value for money for me. Reviewed on: 9th September 2020
Sal's avatar
Sal

You have been the best option for me with my insurance cover.

5
I chose you after I looked on so many insurance companies on Go Compare. You stood Outstanding from the rest. Thank you. Reviewed on: 9th September 2020
Bridget Zhakata's avatar
Bridget Zhakata

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