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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent experience so far

5
I have been with by miles for 4 months now and am very happy with their service so far. Reviewed on: 9th September 2020
Mohit 's avatar
Mohit

Excellent

5
This is my first month with By miles, the fact that I use my car twice a week, it means that I will save a lot of money Reviewed on: 9th September 2020
Thembinkosi M Gumede's avatar
Thembinkosi M Gumede

Great service and experience

5
Found the service fantastic and process really easy plus saving me ££ Reviewed on: 9th September 2020
Nh's avatar
Nh

Best Insurance. Ever

5
This is the combination of technology and great customer service. I cant fault this company on anything. Highly recommend! Reviewed on: 9th September 2020
James Kiriamiti's avatar
James Kiriamiti

By miles are great

5
My friend told me about about by miles think it’s the best thing I’ve done and to top it off we both got £50 worth of free miles. BOOM Reviewed on: 9th September 2020
Pete Archer's avatar
Pete Archer

Great service

5
Great service every time. Also solve any issues Reviewed on: 9th September 2020
Ashleigh Barclay's avatar
Ashleigh Barclay

Saving money

5
I have been with By Miles for 3 months now & i have saved money. It's great that you can see how many miles you've travelled, the cost of the journey & the postcodes you've been to. This means that you can always trace back where you've been if needed. They even let you know where the tracker port is in your car which is really helpful. Would definitely recommend By Miles. Go on give them a go,you've nothing to lose. Reviewed on: 9th September 2020
Sandra Conwell's avatar
Sandra Conwell

Such a great experience

5
This is how insurance should be in the 21st century. Simple and clear apps and site, easily contactable and transparency. Cheap too! Reviewed on: 9th September 2020
Murtaza Mithu's avatar
Murtaza Mithu

Great for low mileage drivers

5
Works so well for moderate mileage drivers like myself! Reviewed on: 9th September 2020
Philip Quinn's avatar
Philip Quinn

So far so good

5
Overall I’m impressed with helpful e-mails on various issues. Reviewed on: 9th September 2020
Mrs W Honder's avatar
Mrs W Honder

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