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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
this is the first time I have used pay by miles, it is really great being able to plan journeys, see how much your journey cost. Find your car if you can't remember where you parked it. We changed address easily and recieved excellent customer service and communication throughout. Reviewed on: 9th September 2020
Carol Bell's avatar
Carol Bell

An absolute no brainer

5
Following retirement my annual mileage plummeted and I was struggling with finding value for money car insurance. I then came across By Miles and it has saved me well over a hundred pounds. The app is intuitive and informative and even the Mechanic scan is useful. It’s industry innovation at its best. For people like me it’s a no brainer. It represents customer service at its best as it gives exactly what the customer needs and the absolute best value for money. I recommend By Miles to everyone. Reviewed on: 9th September 2020
Keith Jager's avatar
Keith Jager

Brill

5
Couldn’t have found a better insurance Reviewed on: 9th September 2020
Haroon 's avatar
Haroon

Excellent Value

5
I have found the company to provide excellent value, superb communication and fantastic customer service! Reviewed on: 9th September 2020
Alan Hartley's avatar
Alan Hartley

By miles, fantastic by miles!

5
so glad I discovered By Miles, fantastic concept and saving me money as an infrequent driver and I know exactly what I'm spending on each journey. Reviewed on: 9th September 2020
Terry Carroll's avatar
Terry Carroll

Driving and save planet

5
I feel like driving with By miles is safe comfortable and healthy why, because when you paying peer miles, you will thinking before using a car without reason plus you will thinking how to find shortcut Effect; You paying less when you driving less Spending less money and saving planet in the same time, I like Reviewed on: 9th September 2020
izabela 's avatar
izabela

Just great

5
Don't think I can find a cheaper or a better insurance plan Reviewed on: 9th September 2020
Kuldip sansoa's avatar
Kuldip sansoa

Extremely good value for money

5
For those of us who do not do many miles a year By Miles is the best solution. Reviewed on: 9th September 2020
David Bate's avatar
David Bate

Excellent service

5
The cover is suitable for my needs Reviewed on: 9th September 2020
Ade Adeyela's avatar
Ade Adeyela

Recommended to friends

5
I am very happy and satisfied also I recommended my friends. Reviewed on: 9th September 2020
Shazia kausar's avatar
Shazia kausar

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