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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

This system is much cheaper than previous insurance products

This system is much cheaper than previous insurance products. It's great to know that you're only paying for what you're using. Reviewed on: 9th September 2020

A great way to do car insurance for low-mileage drivers

Easy to purchase and set up. The app helps you easily track your mileage and costs. Thoroughly recommended! Reviewed on: 9th September 2020

The concept is great

The sign up process, the app and customer service has been excellent. Connected with my Tesla means I'm only paying for insurance when I'm driving which means a reduced annual cost. Reviewed on: 9th September 2020

Best Car insurance

Easy, reliable and affordable. It does the job and they stay in contact through email. This has been particularly appreciated as they have been supportive through the pandemic. No problems to date. And no claims yet, but I am happy with the service so far. Thank you. Would recommend. Reviewed on: 9th September 2020

online services

The online postal services are very good Reviewed on: 9th September 2020

Amezing Car insurance

Value for money, recommend to everyone . The amount of miles you drive and pay for the insurance. Great service. Reviewed on: 9th September 2020

Great user experience

Buying car insurance is often an arduous process with lots of information in lots of places. By Miles not only provides a competitive alternative for those who drive fewer miles but also a great user experience. Communication and the user interface of the app is very well done. Reviewed on: 9th September 2020

Cost Effective and Easy to Use

I love this concept as a lowish mileage user, I pay for the miles I do, not the miles I don't. Great way to save money and budget your expenses. Reviewed on: 9th September 2020

By Miles Insurance

Swapped to By miles earlier this year everything so far has been as they stated no shocks or hidden agenda...even got £50 free Miles for inviting someone Reviewed on: 9th September 2020

Easy and Initiative

Easy to use and only pay for the milage you use. Overall cheaper than traditional car insurance based on how may miles I do each year. Reviewed on: 9th September 2020

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