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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles Insurance

5
Swapped to By miles earlier this year everything so far has been as they stated no shocks or hidden agenda...even got £50 free Miles for inviting someone Reviewed on: 9th September 2020
Derek Adams's avatar
Derek Adams

Easy and Initiative

5
Easy to use and only pay for the milage you use. Overall cheaper than traditional car insurance based on how may miles I do each year. Reviewed on: 9th September 2020
Sam's avatar
Sam

Brilliant for the money and great service

5
Cant fault this company extremely helpful quick response and they made my insurance cheaper. I also love the fact it tracks your car so i can see exactly where i have been and parked my car with the app. Would highly recommend and plan on re using them again when my insurance is next due Reviewed on: 9th September 2020
Eva 's avatar
Eva

Most cost effective insurance I've had

5
Having searched high and low for my car insurance renewal a few months ago, I found By Miles and crunching the numbers, it looked like I could save a fairly significant amount, but was sceptical given there was nothing else like this out there. After the last few months, I can see there are no catches and the cost of my car insurance could be £2-300 cheaper than had I gone with the more traditional model. Reviewed on: 9th September 2020
JohnB's avatar
JohnB

Simple No Fuss Insurance

5
Easy to set up, very cost effective, great app to track your spend and find your car when you have forgotten we're you have parked. Reviewed on: 9th September 2020
Steven McBride's avatar
Steven McBride

Insurance for the people

5
This insurance was a god save for me during the lockdown. Even after the lockdown this insurance company is one of the best and cheapest. Reviewed on: 9th September 2020
Hamidur Rahman's avatar
Hamidur Rahman

An amazing product

5
I have save such a lot of Money with this amazing service Reviewed on: 9th September 2020
Jess Wheatcroft's avatar
Jess Wheatcroft

Quick and easy

5
With covid by miles has given me the opportunity to save money on my insurance it's easy to understand and monitor your driving habits very happy with the service Reviewed on: 9th September 2020
Blair's avatar
Blair

Best Car Insurance Policy Ever

5
ByMiles have disrupted the Car Insurance sector for the betterment of consumers. We drive less than 2500 miles a year and before ByMiles were paying 50% more for our policy (even with 3 Yr of NCB). I have already recommended ByMiles to many of my friends and family members. Reviewed on: 9th September 2020
Kishore3's avatar
Kishore3

I've already recommended them to my family

5
Very impressed with how the policy works and seems very fair, certainly a step in the right direction and a beacon to how other insurers should work in the UK. Reviewed on: 9th September 2020
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Shoaib

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