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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Sensible Insurance!

5
Makes sense not to pay an awful lot for just keeping your car parked in your driveway and pay only for the time on the road! Great initiative and well done! Reviewed on: 9th September 2020
Anand Elangovan 's avatar
Anand Elangovan

Putting the customer first

5
Great app easy to set up in minutes plugin you're all set to go Best by miles from any other insurance company Reviewed on: 9th September 2020
Frank Evans's avatar
Frank Evans

A***** Policy

5
Brilliant service and policy. I have paid on average £70-80 per month for my insurance with previous suppliers. Since I have joined By Miles my bill is below £50 per month. Fantastic savings. Would highly recommend this company especially if you don't do many miles. On average I do 4000 miles per year. Reviewed on: 9th September 2020
CGiorgino's avatar
CGiorgino

Best insurance ever

5
By miles should be number one in the world Marvellous I’m so happy with my insurance company it’s so cheap and excellent customer service they do Reviewed on: 9th September 2020
Wais Fedai's avatar
Wais Fedai

Very efficient and fair insurance.

5
Very efficient and very fair insurance policy. I will be returning to this company on renewal. Reviewed on: 9th September 2020
Elliot Cummins's avatar
Elliot Cummins

Fairly priced,

5
Very good customer service, fairly priced, first company to truly care for their customers. Well done! Reviewed on: 9th September 2020
Marzena Lester's avatar
Marzena Lester

Excellent company

5
Living in central London, I don’t use my car that much so pay as you go insurance suits me perfectly. This cover has been the least I have ever paid. Brilliant! Reviewed on: 9th September 2020
Anita Howard's avatar
Anita Howard

Best car insurer in Britain

5
Could not ask for a more simpler / affordable car insurer experience . From customer service to the excellent Mobile App which not only tracks life costs but helps with journey planning / timings etc . Faultless , car insurance the way it should be . Reviewed on: 9th September 2020
Ricc Zappia's avatar
Ricc Zappia

Great Innovation

4
Only pay for what use - great idea! Reviewed on: 9th September 2020
Paul Cryer's avatar
Paul Cryer

Brilliant concept

5
This insurance is brilliant for drivers who drive less than 4000 miles a year. Pay per mile works out cheaper and in effect you are getting to pay monthly without interest. For once the consumer is the winner in the insurance world. Reviewed on: 9th September 2020
Alal Uddin's avatar
Alal Uddin

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