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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great concept and excellent value

5
Saved money recommendations to everyone Reviewed on: 9th September 2020
Gill Sharratt's avatar
Gill Sharratt

Modern Company

5
A classy modern 2020 company, great customer service Reviewed on: 9th September 2020
b abel's avatar
b abel

Easy, affordable and supportive company

5
A great and fair company to work with. Clear pricing and fair. Great help and support available remotely. Reviewed on: 9th September 2020
Gabriel A's avatar
Gabriel A

Cheapest insurer bymiles

5
My insurance was less than half price with bymiles insurance highly recommended Reviewed on: 9th September 2020
Kris Gray's avatar
Kris Gray

Fantastic car insurance

5
Very convenient for someone who doesn’t drive regularly Reviewed on: 9th September 2020
Cas's avatar
Cas

Good choice for low mileage drivers

5
Easy to set up, love the notifications about costs of journeys etc. The only time I wouldn’t recommend this as a product would be for someone who does high annual mileage, as it may not be a cheaper solution for them. Reviewed on: 9th September 2020
Joanna Lumley's avatar
Joanna Lumley

Great to see real change in how to insure a car

5
I was introduced to By Miles and I couldn't believe that this hadn't been done before, it is so easy, makes perfect sense particularly for low milers and you feel like you get real value for money as you only pay for the time you are using the insurance , well done for out of the box thinking in a traditional sector. Reviewed on: 9th September 2020
G Wilkins's avatar
G Wilkins

Best car insurer provider

5
Amazing insurance company I have ever been with as you save money and only pay for what you drive!! I was always looking for a company who would do this and now finally found one, this is my first year of insurance with by miles and I will never go back to another provider or change insurer. Reviewed on: 9th September 2020
Anisa's avatar
Anisa

Great car insurance

5
Great value, Great company, great customer service, would highly recommend Reviewed on: 9th September 2020
Paula smith's avatar
Paula smith

Best insurance company

5
I love By Miles. Car Insurance is easy now Reviewed on: 9th September 2020
Michael's avatar
Michael

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