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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By miles

4
Just a really great company ! Whose service is outstanding, and prices are pretty great too . Reviewed on: 9th September 2020
PETER DIVER's avatar
PETER DIVER

Fantastic good value and service

5
Whole process very smoothly carried through Reviewed on: 9th September 2020
Michael Brear's avatar
Michael Brear

Treats customers fairly!

5
By Miles are a company who don't just talk the talk, but walk the talk. A simple, but excellent product that just makes sense, combined with great customer service, they are definitely an insurance company that will be around for a long time! Reviewed on: 9th September 2020
Jon's avatar
Jon

Wow

5
Love everything about the service and the concept Reviewed on: 9th September 2020
Leila Sangar's avatar
Leila Sangar

Straight forward and easy to use!

5
By miles have been great the tracker was easy to install and I saved a fortune thanks to the car medic feature! Reviewed on: 9th September 2020
Matthew Treen's avatar
Matthew Treen

Easy to use and transparency

5
Transparency on every single mile I've used and straight forward mobile app design. highly recommend! Reviewed on: 9th September 2020
Dinky Lin's avatar
Dinky Lin

Perfect for low use motorists

5
They insured me for decent money and I love paying by the mile. I would recommend them to anyone that does less than 4k a year and possibly people that do more as their prices are very very reasonable. Reviewed on: 9th September 2020
Devo42's avatar
Devo42

Best insurance I've ever had

5
Just simple and affordable, what you pay is in your own hands and the company are always happy to help with any issues Reviewed on: 9th September 2020
Chris Treen's avatar
Chris Treen

The next generation of insurance

5
A truly revolutionary concept of granular pay for what you use insurance. The futuristic concept is complemented by their superb customer service and snazzy app that lets you manage your account and track your vehicle! Fab all round! Reviewed on: 9th September 2020
Juan's avatar
Juan

Great value insurance for low mileage users

4
Great app that shows journeys and mileage as you go along so you can always keep on track. Good chat feature also. Also access to documents, so everything you need in one place. Reviewed on: 9th September 2020
Mrs Khan's avatar
Mrs Khan

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