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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
I came across this insurance by chance. Well worth it and I have already recommended to many friends and all my family Reviewed on: 9th September 2020
Debbie Rees's avatar
Debbie Rees

Best insurers by miles!

5
I have never been more happy with an insurance company before! Always helpful, great value for money too. I always recommend to people I know! Reviewed on: 9th September 2020
Elena Trischitta's avatar
Elena Trischitta

Best insurance if you drive occasionally

5
We only use the car in the weekend and drive a few thousand miles a year. By Miles is great as you only pay for the miles you drive! Reviewed on: 9th September 2020
Andy's avatar
Andy

Great company

5
easy to use, an excellent insurance model for consumers Reviewed on: 9th September 2020
Aris Matopoulos's avatar
Aris Matopoulos

good service

5
very good service and helpful staff Reviewed on: 9th September 2020
Islam Mokhtar's avatar
Islam Mokhtar

Amazing!

5
By Miles has been amazing. So helpful and organised! The best policy i have had :) Reviewed on: 9th September 2020
Kd's avatar
Kd

Fairly priced car insurance

5
The idea behind by miles is brilliant. You pay a small upfront fee at the start of your policy and then are only charged by the mile. It's great and has saved me hundreds of pounds in insurance. Reviewed on: 9th September 2020
James Berkeley's avatar
James Berkeley

So easy

5
Can’t believe I found this company. Everything has been a breeze and o have renewed with them for another year. They are responsive and quick to answer any queries, any updates to your policy can be done in your portal and it’s just so simple and takes all the stress away. Saving me an absolute fortune well done Bymiles Reviewed on: 9th September 2020
Liz King's avatar
Liz King

Savings I made through By Miles are incredible

5
As I don't make many miles every month, having a car insurance company that recognizes low mile drivers has been brilliant. My insurance cost has nearly halved. Also good for environment as it makes you think about insurance cost of long journeys Reviewed on: 9th September 2020
Yasemin Kural's avatar
Yasemin Kural

Great value, great product

5
Brilliant user experience, intuitive service, great value for money Reviewed on: 9th September 2020
Natalie Procter's avatar
Natalie Procter

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