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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good service

4
Good service, helpful members of staff! Reviewed on: 9th September 2020
OK's avatar
OK

Easy and cheap

5
Really good company never had any issues Reviewed on: 8th September 2020
emma-louise13@hotmail.com 's avatar
[email protected]

Consumer demand - Mileage Based Insurance

5
This has to be the most relevant, innovative insurance product, consumer led during this present covid situation and will be a stable insurance product offering to consumers looking for that appropriate per miles insurance premium. Reviewed on: 7th September 2020
john kowalyk's avatar
john kowalyk

Excellent

5
Very good and cheap insurance I’ve ever had Reviewed on: 4th September 2020
Arkan 's avatar
Arkan

Fantastic service

4
such a great insurance provider, only have small bill each month as only using car at weekends mainly! Reviewed on: 2nd September 2020
Jpw's avatar
Jpw

excellent

5
An excellent experience, and I advise everyone to subscribe. I come from friends to participate in this insurance in Tawfiq Reviewed on: 2nd September 2020
HOUSAEN's avatar
HOUSAEN

Amazing

5
By miles is by far the best car insurance company I’ve used. Very sufficient, easy to use, great customer service and you get what you pay for. Reviewed on: 27th August 2020
Lucy Clark's avatar
Lucy Clark

Always working the hardest to make car insurance fairer

5
They don't stop at insuring your car, but generally improving the driving (and not driving) experience with app features, exposing unfairness in the industry and leading the way in human customer support. Reviewed on: 27th August 2020
Daniel van der Spuy's avatar
Daniel van der Spuy

Excellent Product with great service

5
I love the transparency and flexibility provided by the By Miles car insurance product. It allows me to to feel great knowing that I'm optimising on my insurance while also having a great app that has all the details and transparency I need at anytime. I often recommend this to my friends and colleagues when I'm out socially. Reviewed on: 27th August 2020
Rochak's avatar
Rochak

Great People, Great Service, Great Insurance

5
Probably the insurance company I've came across. Reviewed on: 27th August 2020
Raimis's avatar
Raimis

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