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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best car insurance company ever!

5
Saved so much money with this company to start with and then with the added incentive of receiving £50 more free miles when someone else joins through my link was just amazing! For the first time in my nearly 5 years of driving I dont resent paying for car insurance as I pay for what I actually drive. I recommend this company to literally everyone! Reviewed on: 26th August 2020

Impeccable products and service.

5
Easy onboarding and simple to track mileage usage on their great app! Reviewed on: 26th August 2020

First insurer to not screw me

5
ByMiles saved me £400 this year. If you need more than that then you've clearly got a better handle on your insurance than I do. The app is great as is the technology they're built on. Can't endorse them enough. Reviewed on: 26th August 2020

Absolute class

5
Comprehensive cover, outstanding customer Service, cheap. Everyone should be using By Miles Reviewed on: 26th August 2020

The future of car insurance

5
Super simple, great app to use, and great pricing! Reviewed on: 26th August 2020

Best insurance policy for the times we live in!

5
My car is mostly parked in a driveway anyway, why pay for that? Reviewed on: 26th August 2020

No brainer

5
Great idea, more people need to know about this. Reviewed on: 25th August 2020

Not so great 2nd year

3
Was fully intending to go with By Miles for a second year but they are quoting me another £140 on top of last years cost which is more expensive than a policy where you don't also have to pay for your miles each month ! Reviewed on: 24th August 2020

New kid on the block

5
The concept seemed a great idea but I was dubious with the technology side of things being a technophobe. However I took the plunge and it couldn’t of been easier and now I would never go back to mainstream car insurance Reviewed on: 20th August 2020

This is the best I had so far

5
I am really happy with my insurance Reviewed on: 19th August 2020

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