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Caravan and Motorhome Club: Caravan Cover reviews

4.93
Based on 13,022 reviews, last reviewed 2nd Dec 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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6%
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Latest highest rating:

5

Long term members Having been members for 41 years days it all Reviewed on: 2nd December 2025
Alan's avatar
Alan

Latest lowest rating:

2

Didn't pay out for heat damaged window Didn't pay out for heat damaged window Reviewed on: 10th October 2025
Lesley Wood's avatar
Lesley Wood

About this product

Caravan Cover is provided by the Caravan and Motorhome Club.

Caravan Cover is available in Standard or Super so you choose the coverage that’s best for you. This cover is different to caravan insurance as the board has full discretion over whether to pay claims and the amounts to be paid.

Caravan and Motorhome Club Caravan Cover reviews help you find out what it’s really like to be a customer. If you’ve used Caravan and Motorhome Club before, you can also leave a review and share your experience.

Caravan and Motorhome Club Caravan Cover reviews (13022)

Review of the Caravan and Motorhome Club, Caravan Cover:

Devastated

2
We have been with the caravan club for many years without making a claim, but in the last 2 years our caravan was broken in twice ,the recent break in they stole 3 windows and broke 2 windows ,we were away when this happened ,so the caravan was open to all the rain and storm damage we had that week,until the storage covered up the windows a few days later,we got the insurance involved immediately, they sent an assor out to look,then a company picked up the van for repair,then came the blow,they offered us 2,900 for the replacement of window fridge ,gas heater that was stolen, They claim the damp had been there for some time ,but we always had it serviced on a regular basis and damp checked, they would not budge on the price ,now I'm gutted we have been let down Reviewed on: 11th December 2022
Reply from Caravan and Motorhome Club Dear Carole. Im so sorry that you feel let down. We would have commented earlier but we have only just been able to have access to this system. Please can you contact us on [email protected] so that we can find out the information that we are missing to look into this. Thank you for letting us know. Response date: 5th October 2023
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Caravan and Motorhome Club

Site and Staff Review

5
Overall, the service and quality of the sites is excellent, the staff are so helpful as well. Reviewed on: 20th October 2025

Life saving flight home

5
Due to family member being seriously ill club insurance kicked in and took over medical care and bills including bringing us back to England - booking campsite for family close to hospital and transport ( including. Nurse to accompany flight home) and transport to hospital in England- would not have coped without the insurance company taking over Reviewed on: 19th October 2025

Great service

5
Great service when changing over caravans Reviewed on: 17th October 2025

Hawdd, a'r gweithlu'n gwrtais a pharod i gynorthwyo.

5
Hawdd, a'r gweithlu'n gwrtais a pharod i gynorthwyo. Reviewed on: 16th October 2025

Never had to make a claim.

5
Never had to make a claim. But having read the comments of fellow caravaners, I’m very pleased with my choice of caravan insurance cover. When I take to the road I have complete peace of mind, just what you need. Reviewed on: 16th October 2025

We have used the club insurance for many years and h...

5
We have used the club insurance for many years and have always been very happy with service and help . Many thanks Reviewed on: 16th October 2025

Excellent Customer Service

5
Sadly, I was involved in an accident where my beautiful caravan was written off. The Club insurance sorted everything out, without hassle. It w as quickly resolved and I was kept informed at every stage of the proceedings. Excellent customer service! Reviewed on: 15th October 2025

Approachable Insurance

5
It’s good that you can still call & speak to a person to discuss any issues relating to my insurance policies. Also you can access on-line help if you need help. Reviewed on: 14th October 2025

Helpful, friendly and professional, who have experti...

5
Helpful, friendly and professional, who have expertise and look after the interests of their customers. Advice freely given and complete peace of mind. 10 out of 10! Reviewed on: 14th October 2025

West Ayton Club the Best inc Staff &facilities

5
we stayed in West Ayton. the club site immaculate, staff lovely. We had troble with one of wheels on caravan of leaving the site called AA they fixed it , but the staff came over and tried a few things to get it going they were extremely helpful and kept checking in on us. the guy had a buggy took the rubbish away for us. I would definately go there again. Cant praise the staff and the caravan site enough. the facilities clean and the shower room always warm when cold outside. Good pub food just outside the site and 10% off if you showed then your caravan & motorhone club card. Reasonably priced. This was in Autumn. Reviewed on: 14th October 2025

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