Write a review

Go to business site

Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (435 reviews)

View other Cedar Tree products

4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

Read all reviews See your review

About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Piece of mind knowing you have the right cover at the right price

When other insurance companies would not touch me due to a recent blood pressure diagnosis i found it so easy to make sure i had full cover at an affordable price and would recommend cedar tree for piece of mind. Reviewed on: 21st August 2019

Mixed group, great service

I bought travel insurance for myself and my partner for a holiday in Italy. I have a couple of preexisting conditions and he doesn't have any. Get insurance can be tricky sometimes but with Cedar Tree it was really quick and simple. I felt safe in the knowledge that we were both completely covered. Reviewed on: 21st August 2019

Excellent Service

We too an annual I sure last year and very sadly 4 days prior to our holiday I daughter had major brain surgery, we therefore had to cancel our holiday. Staff at Cedar Tree were extremely helpful and supportive with our claim, thank you. Reviewed on: 21st August 2019

HP

Excellent , and will email with reminders and offers Reviewed on: 21st August 2019

Excellent value for money annual multi trip policy

Absolute value for money covering many items Including 3 which had to be declared which normally sees policies shoot up in price. Fast easy and affordable service. Online application and then update as and when you have a trip... Easy peasy no long phone calls or admin charges for changes. Will be using again and again! Reviewed on: 21st August 2019

Quick easy good price

Quick easy good price good level of cover Reviewed on: 21st August 2019

Very easy and competitively priced

Great to deal with and the app is very useful Reviewed on: 21st August 2019

Fab travel insurance!

Cedartree insurance covers everything I need worldwide, for an amazing price. Their customer service is excellent! Reviewed on: 21st August 2019

Excellent prices

I discovered Cedartree a couple of years ago when shopping around on the internet for travel insurance. Prices are excellent, along with the level of cover provided. Reviewed on: 21st August 2019

I would recommend the service

... but I reduced the rating from what I would normally give. Luckily I didn't require their service but making insurance arrangements was straightforward and easy, for a good price. Reason why I lovered the rating is shady approach to this award thing where they promise you to be included in £1000 prize draw with t&c applied - there are no clear t&c and they can't be found on the website. I find that practice rather suspicious and makes me question their ethics and be concerned about how would I be treated by them if I required to use the policy. Reviewed on: 21st August 2019

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Travel Insurance
from Boots Insurance 4.70 from 10 reviews
Travel Insurance
from Co-op Insurance 5.00 from 3 reviews
Travel Insurance
from AXA 1.81 from 48 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub