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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Quality insurance made simple

Very easy to distinguish between coverage and which package suited my needs. Affordable price with great coverage, gave great peace of mind whilst travelling. Reviewed on: 21st August 2019

Comprehensive cover

Looked into getting travel insurance & found Cedartree to be very comprehensive and moreover they covered all my medical conditions for a very reasonable price. I found the cover easy to follow, and the website easy to navigate. Definitely be using them again. Reviewed on: 21st August 2019

Quick and easy

Bought annual travel insurance for the second year running. Very competitive prices and really easy to use the website and app! Reviewed on: 21st August 2019

great service good price

great service good price very helpful when needed Reviewed on: 21st August 2019

Value for monry

Good price. Great value for money with use of modern technology Reviewed on: 21st August 2019

Insurance

Ace! Did what i neededit to do at a good price Reviewed on: 21st August 2019

good price and very rereliable

Not had a problem with them since iv been with cedertree Reviewed on: 21st August 2019

Clear quick competitive

I've bought Cedar Tree Travel insurance on many occasions for myself and my family. The website is quick and easy to use with very clear definitions of cover levels at competitive prices. Highly recommended. Reviewed on: 21st August 2019

Perfect for my family

Easy to apply and then renew. Covers everything we need and at a reasonable price. Reviewed on: 21st August 2019

Excellent. Highly recommended

Second time using this company for our holiday insurance. Cedar Tree were very helpful and quick to settle our claim when i recently had my bag and contents stolen in Rio. Good value for money travel insurance. Reviewed on: 21st August 2019

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