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Cedar Tree: Travel Insurance reviews

View other Cedar Tree products
4.77
Based on 435 reviews, last reviewed 28th Apr 2025
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Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024
NickP's avatar
NickP

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025
Aitor 's avatar
Aitor
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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

1
I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020
Michal K's avatar
Michal K

Cedar Tree customer for over 2 years

4
Didn't make any claims so I'm not sure how easy or difficult it would be but on the other hands maybe Cedar Tree brings us some luck so bad things avoid us what is even better. Anyway, so far so good. Reviewed on: 20th August 2019
DP's avatar
DP

Good value

5
Good value for money, straightforward transaction and good communication Reviewed on: 20th August 2019
Ian Conuel's avatar
Ian Conuel

Everything I need

5
All the cover I need at a really great price. Excellent customer service to boot! A clear winner! Reviewed on: 20th August 2019
Baggy's avatar
Baggy

Good value

5
Very easy to order on line and full cover for a great affordable price. Reviewed on: 20th August 2019
Laura evans 's avatar
Laura evans

Happy to return

5
Dead simple, used Cedar Tree before and came back again for our travel insurance. Easy to understand website, quotes and t’s & c’s very straightforward. Probably not the cheapest but ultimately that’s not the most important thing to consider. Happy to recommend. Reviewed on: 20th August 2019
John Waugh 's avatar
John Waugh

Very Good Service

5
Easy to arrange, good price and good cover even with pre-existing conditions. Recommended. Reviewed on: 20th August 2019
Paul's avatar
Paul

A good company easy to use

5
We wanted travel insurance for our family cedar covered us for a good price and also good cover Reviewed on: 20th August 2019
Dale's avatar
Dale

Great company

5
Very easy to complete details. All my needs covered. Reviewed on: 20th August 2019
Aine Bradley's avatar
Aine Bradley

Travel insurance

5
Great and easy to use app , glad I joined cedar tree for my travel insurance Reviewed on: 20th August 2019
Chloe K's avatar
Chloe K

Best value simple insurance cover

5
Came up top as best value travel insurance company for 2 single trips for my family! Easy to add on health condition Simple to retrieve quotes and print policy’s ***** Reviewed on: 20th August 2019
Kate Ashmore's avatar
Kate Ashmore
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