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Cedar Tree: Travel Insurance reviews

View other Cedar Tree products
4.77
Based on 435 reviews, last reviewed 28th Apr 2025
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Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024
NickP's avatar
NickP

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025
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Aitor
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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

1
I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020
Michal K's avatar
Michal K

Simple and easy

5
Very easy to set up and brilliant customer service would definitely recommend Reviewed on: 20th August 2019
Emma's avatar
Emma

Good Value Travel Insurance

5
Researched several insurers online and what cover was offered for my partner and I when we holidayed in Barbados for our Wedding Anniversary. We purchased annual cover at a very reasonable price. Reviewed on: 20th August 2019
L Chan's avatar
L Chan

Simple and with lots of bonus features

5
Great insurance that can be tailored to your needs. The Travel Mate app and additional content are great. The medical translator and FCO advice in particular are nice touches. Reviewed on: 20th August 2019
Jake Bromley's avatar
Jake Bromley

Easy to set up and telephone help if needed

5
I like to do most things on line and this is really easy. you also get loyalty points which is excellent. When I needed to talk to someone it was quick and easy. Reviewed on: 20th August 2019
Julie Bradman's avatar
Julie Bradman

Very cheap

5
Cheap travel ins even with medical conditions. Reviewed on: 20th August 2019
Tony 's avatar
Tony

Excellent review

5
Really good insurance, good price too! A very helpful team, rang up to ask about the insurance they were very helpful on the phone told me what I needed to know Reviewed on: 20th August 2019
Beth's avatar
Beth

Great service

5
Great service and very competitively priced. I would definitely recommend giving them a go Reviewed on: 20th August 2019
Anne's avatar
Anne

Value, ease and breadth of cover

5
Very easy to understand the policy, access documentation and great value compared to our usual Amex insurance quotes Reviewed on: 20th August 2019
Mike d's avatar
Mike d

Great service

5
Reliable and easy to deal with. Reviewed on: 20th August 2019
Moomin7979's avatar
Moomin7979

Great Company, Great Prices.

5
I used Cedar Tree for my travel insurance on my first holiday abroad, as I had never purchased travel insurance before I was worried I would struggle finding a good deal. After reading reviews of various companies, I chose Cedar Tree and the process of purchasing insurance was very straight forward and hassel free. Also the Cedar Tree mobile app made it easier to view my policy where ever I was. I have since reccomended them to a friend. Reviewed on: 20th August 2019
Aaron Whitby's avatar
Aaron Whitby
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