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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Best value for money

Quick and simple to apply and easy to use through the app. Would recommend definitely. Reviewed on: 20th August 2019

No problems

Have used CT for a few years for travel insurance and no problems to date, although no claims made. Reviewed on: 20th August 2019

Really liked the app

I really liked the cedar tree app, all i needed on my smartphone, even had translation phrases for medical terms, and money off my next policy> Reviewed on: 20th August 2019

Great insurance great price

Great insurance cover with a great price Reviewed on: 20th August 2019

Best in the business

Had an overall great experience and was so easy to do online as I struggle on the phone. Would definitely use again and recommend to family and friends. Reviewed on: 20th August 2019

Excellent and good value despite having several conditions

I was worried about finding insurance for good price as I've got fibromyalgia and asthma. My son also has asthma. The price was affordable and the whole process was very quick. They constantly messaged through out the process. Thank you Reviewed on: 20th August 2019

Excellent service

Very friendly an helpful staff who are well informed and put you at ease from first point of contact. Reviewed on: 20th August 2019

Professional service .

Reasonably priced and a trusted service . Reviewed on: 20th August 2019

Excellent service

One always hopes never to have to claim on insurance. Cedar Tree were very efficient & prompt at settling my claim, as well as being competitively priced for pre-existing conditions. Have received excellent service. Reviewed on: 20th August 2019

Good range of cover for all pockets

Have used Cedar Tree twice when I have gone abroad. Excellent choice of cover for a excellent price especially for those who have pre-existing medical conditions. Will definitely use again. Thank you. Reviewed on: 20th August 2019

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Cedar Tree: Travel Insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Cedar Tree Travel Insurance reviews (435)

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

Best value for money

No problems

Really liked the app

Great insurance great price

Best in the business

Excellent and good value despite having several conditions

Excellent service

Professional service .

Excellent service

Good range of cover for all pockets

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