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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Great company great price

Great from start to finish. Did everything I need Reviewed on: 20th August 2019

Super service

I needed travel insurance to cover a family holiday where one individual had existing conditions. The quote process was quick and easy and it’s great to have the app on my phone with all the policy details, in case of emergencies. Reviewed on: 20th August 2019

Super easy to deal with.

I have had a good experience with Cedartree, always open about changes, easy to communicate with and help me find the right deal for me. Reviewed on: 20th August 2019

Easy to arrange

Easy to arrange insurance. Good prices. Can arrange good price insurance even for people with medical conditions Reviewed on: 20th August 2019

Straight forward travel insurance

Extremely easy to take out our travel policy and adjust levels of cover to suit our needs. Found them the most competitively priced when doing a brief price comparison for like for like cover. Luckily we didn’t need to make any claims, but wouldn’t to use Cedar Tree in future and recommend to friends and family. Reviewed on: 20th August 2019

Great service

really impressed with the level of cover and process. Love having access to the app rather than having lots of paperwork Reviewed on: 20th August 2019

Well Covered

Great comprehensive cover at a great price! Reviewed on: 20th August 2019

Good price and easy sign up

It was easy to sign up for this insurance and the prices were reasonable. I haven’t had any issues at all. Reviewed on: 20th August 2019

FAN-TABULOUS

Great straight forward signing up! Fabulous useful app while we were away Easy to understand documents Reviewed on: 20th August 2019

all good recommended easy processes

no issues simple processes easy, quick Reviewed on: 20th August 2019

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