Write a review

Go to business site

Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (435 reviews)

View other Cedar Tree products

4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

Read all reviews See your review

About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Cedar Tree

Seems to be the best value for money based on comparison sites. Reviewed on: 21st August 2019

Good value insurance with excellent customer service.

I needed help when the airline went I'd bookedwith went into administration. Custmer service team were very helpful and the situation was resolved satisfactory. Reviewed on: 21st August 2019

Super simple and competitive pricing

The most comprehensive travel insurance at the best price. Easy to use and renew. Makes it super easy for both business and pleasure travel. Reviewed on: 21st August 2019

Excellent!

Simple and straightforward to apply. Super app linked with it. Reminder beforehand to check everything was correct. Overall excellent Reviewed on: 21st August 2019

Excellent overall!

Easy and simple to submit a claim when needed and I was paid out pretty swiftly after my claim had been dealt with. Great company! Reviewed on: 21st August 2019

quick and easy

quick and easy to setup and lots of extras to taylor the insurance to your needs Reviewed on: 21st August 2019

very easy and straight forward insurance

no gobbledegook here just straight forward insurance with a web site that's easy to navigate and choose insurance that is right for you. Brilliant insurance company and will defo use again. Reviewed on: 21st August 2019

Straight forward insurance

My experience with cedar tree insurance was excellent! The purchasing process was easy to follow and entering the details was straight forward. I will definitely be using cedar tree again as you can build up points which equals a discount on your insurance policies in the future. I also had to ring them to notify them of an illness one of our party members had obtained prior to travel and the phone was answered immediately and the lady i spoke to was very helpful. Cant fault my experience! Reviewed on: 21st August 2019

Good affordable travel insurance

Easy form to complete, no pressure to purchase travel insurance. Very good cover at a reasonable price. Only downside is mega long policy document. I would definitely buy again. Reviewed on: 21st August 2019

Superb Service

Easy to use website, competitive prices and clarity of information. What more could you ask for. 5 stars. Reviewed on: 21st August 2019

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Travel Insurance
from Lloyds Bank 1.40 from 50 reviews
Travel Insurance
from Columbus Direct 2.81 from 13 reviews
Travel insurance
from Holiday Extras Travel Insurance 4.81 from 3610 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub