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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Never had any problems over 10 yrsstaff geloful

Never gad any problems over 10 yrsstaff geloful Reviewed on: 23rd May 2025

Good communication.

Good communication. Clear explaining. Friendly staff. Reviewed on: 11th March 2025

Loan application

I found the application process pretty straightforward and easy to follow Reviewed on: 10th March 2025

Excellent service

The staff are all very friendly and are really helpful and will go above and beyond to help. Reviewed on: 10th March 2025

My loan was dealt with quickly a very easy process

My loan was dealt with quickly a very easy process Reviewed on: 10th March 2025

Quick and efficient service polite staff

Quick and efficient service polite staff Reviewed on: 5th March 2025

Simply the best ;)

I have been a member for a few years, after trying a couple of other Credit unions. The friendly and quick replies, assistance and reasonable loan rates from Central Credit Union have allowed me to save when I never saved before, I don't miss the money and can get a loan when I need one. Other helpful advice has made managing my finances easier and thanks to Paula for her help. Reviewed on: 5th March 2025

Quickly answer phone always friendly an happy to help

Quickly answer phone always friendly an happy to help Reviewed on: 5th March 2025

Excellent!

Excellent! Very helpful, good communication and clear information. Reviewed on: 4th March 2025

Staff is extremely helpful and kind, felt very at ea...

Staff is extremely helpful and kind, felt very at ease through the all process Reviewed on: 3rd March 2025

They are the best

They provide fast service with excellent customer service Reviewed on: 3rd March 2025

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