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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Never had any problems over 10 yrsstaff geloful

5
Never gad any problems over 10 yrsstaff geloful Reviewed on: 23rd May 2025

I just love them.

5
The best ever company, such lovely people. I can't fault their service Reviewed on: 23rd July 2024

Brilliant customer service shelly was very helpful a...

5
Brilliant customer service shelly was very helpful and answered all my questions would recommend the credit union Reviewed on: 23rd July 2024

I am thrilled to share my experience with Central C...

5
I am thrilled to share my experience with Central Credit Union, who truly made my dream of completing my garden a reality. From start to finish, the team at Central Credit Union was fantastic. They provided exceptional support and guidance, making the entire process smooth and stress-free. From the moment I walked in, I was greeted with friendly smiles and a genuine willingness to help. The staff took the time to understand my financial needs and goals, and they offered a range of flexible loan options that perfectly suited my situation. Their expertise and professionalism were evident in every interaction, making me feel confident and reassured. What stood out the most was their dedication to customer service. They went above and beyond to ensure I had all the information I needed, answering my questions promptly and thoroughly. The application process was straightforward, and they kept me informed at every step, which I greatly appreciated. Thanks to Central Credit Union, I was able to secure the financing necessary to transform my garden into a beautiful oasis. The entire experience exceeded my expectations, and I am incredibly grateful for their support. I highly recommend Central Credit Union to anyone looking for financial assistance. Their fantastic team made my dreams come true, and I couldn't be happier with the outcome. Reviewed on: 23rd July 2024

Only the best Credit Union wonderful service.

5
Just received my annual holiday loan from central credit union, I have to say that the service is second to none, the staff are so friendly and helpful. Nothing was to much trouble , friendly, pleasant and practical, you couldn't wish for anything better. Thank you CCU I'll see you when I get back home. Thanks again, brilliant people x. Reviewed on: 23rd July 2024

Excessive delays without information, horrific custo...

1
Excessive delays without information, horrific customer service and extreme unprofessionalism in just the basics. Reviewed on: 22nd July 2024

Affordable loans

5
Affordable loans at reasonable rates and very quick transfer Reviewed on: 21st July 2024

Credit union liverpool are lovely always got the tim...

5
Credit union liverpool are lovely always got the time for you nothing is too much trouble. Reviewed on: 20th July 2024

Excellent with saving and loans.

5
Excellent with saving and loans. Reviewed on: 20th July 2024

Absolutely amazing people an have helped me out an m...

5
Absolutely amazing people an have helped me out an my family on so many occasions can’t thank them enough and will recommend an do to friends an family Reviewed on: 19th July 2024

Excellent service given every time I contact them al...

5
Excellent service given every time I contact them always friendly Reviewed on: 18th July 2024