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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Officiant

5
Very transparent and easy process, Staff always quick and understanding with updates of process Reviewed on: 1st December 2023

Loan/savings

5
I experience this place last year and since then I have top up loans, and saving into account I would recommend this place to anyone as this place not like one those company's that change you for asking for a loan it's easy and simple and you get to save onto the staff are so lovely very helpful onto as well and this place without it I would of been changed all kinds on payloan with this place I wouldn't of been able to help with finance debts and be able to save up at the time really are so helpful Reviewed on: 30th November 2023

Amazing Serrvice

5
Great Staff really Helpful :), got my loan sorted so i can enjoy Christmas x Reviewed on: 30th November 2023

Most helpful company there is!

5
I have been with the credit union for just over 1 year and already they have helped me out with getting essentials for my new baby to my Christmas loans. Also I have saved which I have never been able to do. Can’t thank them enough for their help! Reviewed on: 29th November 2023

Michelle was fantastic

5
My daughter is Autistic and has a learning disability. She was applying for a loan and wanted to pay back via child benefit. Michelle walked us through every stage and even accompanied us via a three way call to Child Benefit to get it set up. So patient, helpful and friendly. Thank you Michelle Lauren and Natalie Reviewed on: 28th November 2023

Friendly and helpful

5
Very helpful friendly and quick in dealing with your loan they always help when I’m in need of a loan thank you central credit union Reviewed on: 27th November 2023

Christmas

5
This union is so good, it's a lifeline for me through the whole year but especially at Christmas. With having two small children and a single parent it's hard to save so the credit union loan takes away such worry Reviewed on: 27th November 2023

Fast and quick service

5
Really helpful friendly, fast and always happy to help answer any questions Reviewed on: 27th November 2023

Loan and save

5
Opening credit union when I lived in Liverpool with my son on my own was the best choice I ever made. It has given me opportunity and support I needed to fund things and make beautiful moments happen for my sons birthdays & helps at Christmas time. Every time I speak with credit union the staff are more than friendly and helpful to cater to my needs & the saving schemes behind borrowing has helped me build a backlog of savings over the last couple years to help support future dreams. Thank you Reviewed on: 23rd November 2023

Amazing

5
Joined Central Liverpool a couple of years ago and this company have been my life savers, as a single mum of 2 children both with complex needs borrowing from here has let me get the things I need to help them in school. Not only that they have also let me borrow to provide my children with a new school uniform with out them I would never be able to provide these things. I am forever grateful for Central Liverpool credit union. Also staff are very helpful and polite and friendly thank you Reviewed on: 23rd November 2023

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