Smart Money People Logo

Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Always very helpful and friendly staff never have a...

5
Always very helpful and friendly staff never have a problem with anything the best credit union I have been with Reviewed on: 22nd April 2025

Always helpful and efficient nothing too much and t...

5
Always helpful and efficient nothing too much and transparent in all aspects of products and services, this then enables for good financial choices to be made and not stretching your finances to far as to cause harm Reviewed on: 22nd May 2025

Great service friendly staff on the phone

5
Great service friendly staff on the phone Reviewed on: 22nd May 2025

Ellie’s review

5
Very polite staff always speak to you nicely Reviewed on: 22nd May 2025

Brilliant customer service and very helpful also ver...

5
Brilliant customer service and very helpful also very friendly Reviewed on: 22nd May 2025

Natasha is amazing !! Tell her thank u

5
Excellent can’t fault the whole process .. in fact I wouldn’t have been able to do what I have done in the past 2 years without the assistance of credit union and there staff .. I was able to save for 3 rounds of ivf .. without this service and the girls at park road branch I wouldn’t have been able to save x thank u all so much .. hopefully my last round will have worked then I can save for a nursery Reviewed on: 22nd May 2025

Very helpful

5
Very helpful and quick to get an answer Reviewed on: 22nd May 2025

Amazing customer service

5
Everyone I have spoke to on the phone is so helpful nothing is to much trouble always polite and well mannered Reviewed on: 22nd May 2025

Loan and savings

5
I applied for a loan and to become a member of central credit union and the process has been so plain sailing and easy and the money will be in my bank today Reviewed on: 22nd May 2025

Amazing customer service.

5
Amazing customer service. They respond and Get back to you so quickly. Easy application. Its great because you also save with them. Reviewed on: 22nd May 2025

Brilliant

5
Brilliant always there to help in times of need holidays, school uniforms it’s fab staff amazing friendly + helpful ( life saver at times ) thank u Reviewed on: 22nd May 2025

Do you have a different Central Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Central Credit Union?

    View all products