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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Never had any problems over 10 yrsstaff geloful

Never gad any problems over 10 yrsstaff geloful Reviewed on: 23rd May 2025

Great service friendly staff on the phone

Great service friendly staff on the phone Reviewed on: 22nd May 2025

Ellie’s review

Very polite staff always speak to you nicely Reviewed on: 22nd May 2025

Brilliant customer service and very helpful also ver...

Brilliant customer service and very helpful also very friendly Reviewed on: 22nd May 2025

Natasha is amazing !! Tell her thank u

Excellent can’t fault the whole process .. in fact I wouldn’t have been able to do what I have done in the past 2 years without the assistance of credit union and there staff .. I was able to save for 3 rounds of ivf .. without this service and the girls at park road branch I wouldn’t have been able to save x thank u all so much .. hopefully my last round will have worked then I can save for a nursery Reviewed on: 22nd May 2025

Very helpful

Very helpful and quick to get an answer Reviewed on: 22nd May 2025

Amazing customer service

Everyone I have spoke to on the phone is so helpful nothing is to much trouble always polite and well mannered Reviewed on: 22nd May 2025

Loan and savings

I applied for a loan and to become a member of central credit union and the process has been so plain sailing and easy and the money will be in my bank today Reviewed on: 22nd May 2025

Amazing customer service.

Amazing customer service. They respond and Get back to you so quickly. Easy application. Its great because you also save with them. Reviewed on: 22nd May 2025

Brilliant

Brilliant always there to help in times of need holidays, school uniforms it’s fab staff amazing friendly + helpful ( life saver at times ) thank u Reviewed on: 22nd May 2025

customer service

Karen was able to log me back into my account step by step, very professional patient and helpful Reviewed on: 22nd May 2025

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