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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best customer service ever.

5
Best, product, best service, best people Reviewed on: 9th May 2023

Very friendly and helpful service.

5
Very friendly and helpful service. Explained eell how loan and savings worksz Reviewed on: 6th May 2025

They have been really good at helping me

5
They have been really good at helping me Reviewed on: 6th May 2025

Excellent service provided always

5
Polite mannerisms , provide precise information great value for money services Reviewed on: 6th May 2025

Excellent customer service, always willing to help w...

5
Excellent customer service, always willing to help when you don’t know what you’re doing. Reviewed on: 6th May 2025

Happy customer

5
Quick and easy to apply very informative and helpful with lots of after support great customer service when you contact them Reviewed on: 3rd May 2025

Excellent customer service each time I enquire

5
Excellent customer service each time I enquire Reviewed on: 2nd May 2025

Great from start

5
Great from start to finish. Excellent customer service, very quick response. Reviewed on: 2nd May 2025

Personable and professional staff.

5
Personable and professional staff. Reviewed on: 2nd May 2025

Really helpful, always explains all the information

5
Really helpful, always explains all the information Reviewed on: 2nd May 2025

Great service I would recommend this to everyone

5
Great service I would recommend this to everyone Reviewed on: 1st May 2025