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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

The staff here are really helpful and understanding

The staff here are really helpful and understanding Reviewed on: 3rd June 2025

Perfect workers very friendly and

Perfect workers very friendly and Reviewed on: 28th April 2025

The credit union helps me a lot I am a single mum wi...

The credit union helps me a lot I am a single mum with two children and my savings and loans help a lot the staff are all amazing Reviewed on: 28th April 2025

Always get my loan on time and staff are very...

Always get my loan on time and staff are very helpful Reviewed on: 28th April 2025

Quick and easy process the lady I spoke to called K...

Quick and easy process thee lady I spoke to called Karen was so lovely didn’t feel like I was speaking to someone I was trying to loan money from In a sense of I felt at home speaking to her sometimes you could feel looked down on but no, she was brilliant had a lovely little laugh with her. Sending love to Karen and clieo. Service was brilliant thenkyou Reviewed on: 28th April 2025

Excellent customer service value for money and alway...

Excellent customer service value for money and always there when I need a loan Reviewed on: 28th April 2025

They are a very friendly and professional team.

They are a very friendly and professional team. They make you feel human and at ease. A Team you can turn to in your hour of need. Reviewed on: 28th April 2025

Excellent customer service always there to answer qu...

Excellent customer service always there to answer questions and really good Reviewed on: 28th April 2025

Unfortunately I have had lots of.

Unfortunately I have had lots of.issuea using the online services or App , I have asked for help a few times but it never gets resolved . Other then that applying for a loan and receiving one is a straight forward process Reviewed on: 28th April 2025

Everytime I have called they are very polite and hel...

Everytime I have called they are very polite and helpful in anyway Reviewed on: 28th April 2025

Prompt, friendly and transparent service

Prompt, friendly and transparent service. No jargon, lovely empathetic staff.... Reviewed on: 28th April 2025

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