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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Absolute LIFESAVERS!!!

5
Credit Union have been a lifeline and huge support since we had our first child 10 years ago. They enable us to plan for things, save us from unexpected things and have meant no matter how challenging things got financially we ALWAYS had a place to turn to. The staff are so friendly and helpful and we cannot thank them enough. THANK YOU!!! Reviewed on: 23rd June 2020

Always realy polite staff and helpful I like you sti...

5
Always realy polite staff and helpful I like you still save as you pay back your loan so always have money put aside aswell as paying loan of and not much interest Reviewed on: 28th April 2025

Perfect workers very friendly and

5
Perfect workers very friendly and Reviewed on: 28th April 2025

The credit union helps me a lot I am a single mum wi...

5
The credit union helps me a lot I am a single mum with two children and my savings and loans help a lot the staff are all amazing Reviewed on: 28th April 2025

Always get my loan on time and staff are very...

5
Always get my loan on time and staff are very helpful Reviewed on: 28th April 2025

Quick and easy process the lady I spoke to called K...

5
Quick and easy process thee lady I spoke to called Karen was so lovely didn’t feel like I was speaking to someone I was trying to loan money from In a sense of I felt at home speaking to her sometimes you could feel looked down on but no, she was brilliant had a lovely little laugh with her. Sending love to Karen and clieo. Service was brilliant thenkyou Reviewed on: 28th April 2025

Excellent customer service value for money and alway...

5
Excellent customer service value for money and always there when I need a loan Reviewed on: 28th April 2025

They are a very friendly and professional team.

5
They are a very friendly and professional team. They make you feel human and at ease. A Team you can turn to in your hour of need. Reviewed on: 28th April 2025

Excellent customer service always there to answer qu...

5
Excellent customer service always there to answer questions and really good Reviewed on: 28th April 2025

Unfortunately I have had lots of.

4
Unfortunately I have had lots of.issuea using the online services or App , I have asked for help a few times but it never gets resolved . Other then that applying for a loan and receiving one is a straight forward process Reviewed on: 28th April 2025

Everytime I have called they are very polite and hel...

5
Everytime I have called they are very polite and helpful in anyway Reviewed on: 28th April 2025

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