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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48852 reviews)

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4.94

Based on 48,851 reviews, last reviewed 26th Feb 2026

109975% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A flexible useful account with lots of user friendly... A flexible useful account with lots of user friendly easy to navigate and understand features. Reviewed on: 26th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48852)

Review of the Chase Bank, Current account:

Easy to use

Easy to use app based bank account, with good perks and reliable service. Handy for using abroad, and interesting analysis of spending. Reviewed on: 15th June 2024

Easy to manage my money on the app

Easy to manage my money on the app Reviewed on: 21st February 2026

Enjoy having and using Chase for my everyday expending

Enjoy having and using Chase for my everyday expending Reviewed on: 20th February 2026

I have no reservations.

I have no reservations..they work flawlessly Reviewed on: 20th February 2026

Easy to get the account, easy to use app, and I live...

Easy to get the account, easy to use app, and I live the features of the account! Reviewed on: 20th February 2026

Very nice experience, I’m so happy to use this bank...

Very nice experience, I’m so happy to use this bank as they’re so easy to use and make you feel safe. When payments are suspicious they always double triple check to confirm you’re happy to make the payment which gives me confidence to use this bank. I’ve been with them for over 6 years now and it’s the main bank I use. Reviewed on: 20th February 2026

Amazing round-up, unsatisfying savings

The 5% on round-up is amazing, but their savings rate or 2.25% is very poor. The fact that 1% cashback has been severely limited and expires after a month is also disappointing. Reviewed on: 20th February 2026

Chase Bank, excellent in every aspect

Chase Bank, excellent in every aspect Reviewed on: 20th February 2026

Good customer service.

Good customer service. Cashback on everyday spending watered down from initial offering but still nice to have. Reviewed on: 20th February 2026

Great customer services

Great customer service, fast decision, fast open app. Good friendly staff. Reviewed on: 20th February 2026

Excellent customer service

I had an issue that was my fault. Their customer service was better than any bank I have known. Reviewed on: 20th February 2026

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