Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Totally satisfied, excellent customer support, cashb...

Totally satisfied, excellent customer support, cashback on spending a bonus. Security is great, checks made on large or unusual transactions, very reassuring. Changing all my accounts to Chase. Reviewed on: 5th February 2025

Easy to deal with - app is user friendly and when I’...

Easy to deal with - app is user friendly and when I’ve had to call have had quick responses from an actual person. Reviewed on: 5th February 2025

The APP is fairly easy to use and the customer serv...

The APP is fairly easy to use and the customer service assistant is very helpful Reviewed on: 5th February 2025

Better than anything you’ll find on the high street

Chase have been brilliant - I was initially very nervous to change from a high st. bank that I could walk into, but if ever I’ve needed anything the team have been excellent on the phone. The app is first class, it’s a smart modern service and everything has a clean and safe feel to it. I’d highly recommend Reviewed on: 5th February 2025

Always had a positive experience ...

Always had a positive experience with chase when I’ve needed to get in touch with them. Great range of products to choose from and the app is so simple to use. Reviewed on: 5th February 2025

It’s been amazing so far.

It’s been amazing so far. When require support, customer support is immediate Reviewed on: 5th February 2025

A bank that does what it says

It’s very easy and straightforward to open an account and likewise to use it. All information is available and easy to access. Never had any problems paying for goods and services both home and abroad and approving transactions is always quick and hitch free. They are always very clear about changes in terms and conditions. Reviewed on: 5th February 2025

Chase is easy to use and gives interest on its curre...

Chase is easy to use and gives interest on its current account as well as cash back Reviewed on: 5th February 2025

Good experience from Chase.

Good experience from Chase. Online presence is good although fault resolution is sometimes slower than I would like Reviewed on: 5th February 2025

Very Happy Customer

Easy to set up, worked very well on my trips abroad ......never had any problem, Simply very happy with Chase card Reviewed on: 5th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Plus account (discontinued)
from TSB 3.74 from 179 reviews
Essential current account (discontinued)
from Virgin Money 3.74 from 146 reviews
Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub