Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great experience, easy to talk to.

Great experience, easy to talk to. App very clear Reviewed on: 5th February 2025

Fantastic customer service, speedy response when the...

Fantastic customer service, speedy response when there is a problem Reviewed on: 5th February 2025

App dies what it says it will do

App is so easy to use. It allows you to use round up and cash back together with no commission on foreign spending Reviewed on: 5th February 2025

All round fantastic service.

Ease of using the site. Generous with regard offering interest rates and cash back. Quick and efficient customer service via chat and telephone. I have had several communications with the customer service team and they are always friendly, understanding, very supportive of any problems or queries. Reviewed on: 5th February 2025

Chase the consumer friendly bank

Chase is consumer friendly and there is always someone at the end of the phone , just in case. Reviewed on: 5th February 2025

Very helpful customer support.

Very helpful customer support. Answered the phone call quickly Reviewed on: 5th February 2025

Its spot on.

Its spot on. Easy to use, secure, it offers full exchange rates on foreign transactions, instant transfers between Chase and other accounts, excellent savings rates, great customer service! Reviewed on: 5th February 2025

Speedy and Efficient

Call centre answer quickly and deal with enquiries efficiently and effectively Reviewed on: 5th February 2025

Easy Banking

A very easy app to use and lots of good advice provided . Love round up facility and cash back reward on spending each month . Reviewed on: 5th February 2025

Easy to use app, excellent interest rates

Easy to use app, excellent interest rates Reviewed on: 5th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Select Platinum Current Account
from RBS 3.41 from 42 reviews
Instant Access Multi Currency Account
from iFAST Global Bank 4.74 from 620 reviews
FlexAccount
from Nationwide 4.62 from 1110 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub