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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A bank you can trust with great systems and customer...

A bank you can trust with great systems and customer service Reviewed on: 5th February 2025

Never had any issues with Chase banking probably the...

Never had any issues with Chase banking probably the best I’ve been with. When I have used my card buying flowers the shop owner noted my card and went on to tell me he used Chase and how good they were. Reviewed on: 5th February 2025

Excellent service, good value, easy App

I went to Chase because it was good value and easy. Their customer service has been excellent for the last 2 1/2 years that I have been with them. Reviewed on: 5th February 2025

Great account with easy access, great round up and c...

Great account with easy access, great round up and cashback facility. Reviewed on: 5th February 2025

Amazing customer service

Amazing customer service and a fantastic bank Reviewed on: 5th February 2025

Best current account I’ve had so far.

A simple contactless card with no information on it. All information on the app. Cashback on spends if £1500 paid in each month. Any suspicious activity is monitored and put on hold until verified. Security checks are thorough. Easy to check balance on the app and top up funds. Keep a small balance in account in case of fraud. Easy and fast to talk to a real person about any problems or concerns. Reviewed on: 5th February 2025

24/7 friendly customer support.

24/7 friendly customer support. Spoke to them and problem sorted straight away. Reviewed on: 5th February 2025

Good bank compared to other major bank names.

Good bank compared to other major bank names. It provides incentive for using it. I like this feature very much Reviewed on: 5th February 2025

It does everything I want and getting cash back from...

It does everything I want and getting cash back from a current account is so good that I barely use credit cards now. Reviewed on: 5th February 2025

Very user friendly app, great customer service and t...

Very user friendly app, great customer service and the round-up function and cashback are great. Reviewed on: 5th February 2025

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