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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Very user friendly app, great customer service and t...

Very user friendly app, great customer service and the round-up function and cashback are great. Reviewed on: 5th February 2025

Great experience, easy to talk to.

Great experience, easy to talk to. App very clear Reviewed on: 5th February 2025

Fantastic customer service, speedy response when the...

Fantastic customer service, speedy response when there is a problem Reviewed on: 5th February 2025

App dies what it says it will do

App is so easy to use. It allows you to use round up and cash back together with no commission on foreign spending Reviewed on: 5th February 2025

All round fantastic service.

Ease of using the site. Generous with regard offering interest rates and cash back. Quick and efficient customer service via chat and telephone. I have had several communications with the customer service team and they are always friendly, understanding, very supportive of any problems or queries. Reviewed on: 5th February 2025

Chase the consumer friendly bank

Chase is consumer friendly and there is always someone at the end of the phone , just in case. Reviewed on: 5th February 2025

Very helpful customer support.

Very helpful customer support. Answered the phone call quickly Reviewed on: 5th February 2025

Its spot on.

Its spot on. Easy to use, secure, it offers full exchange rates on foreign transactions, instant transfers between Chase and other accounts, excellent savings rates, great customer service! Reviewed on: 5th February 2025

Speedy and Efficient

Call centre answer quickly and deal with enquiries efficiently and effectively Reviewed on: 5th February 2025

Easy Banking

A very easy app to use and lots of good advice provided . Love round up facility and cash back reward on spending each month . Reviewed on: 5th February 2025

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