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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

So much better than Barclays

I am a new customer to Chase after 40 years of unrewarded loyalty to Barclays. Chase have always responded promptly, politely and effectively to any problem I’ve had. They have always resolved issues and kept me updated. Reviewed on: 5th February 2025

Chase card, peace of mind!

Since opening the account it has been a very good experience. The product enables me to use the card for holidays, with local rates charged. Also, it’s peace of mind that you can limit the balance in the account and stop the card on the app, if mislaid. The savings element is also a welcome benefit. Reviewed on: 5th February 2025

Ticks all the boxes

Easy to operate account via their app, highly satisfied. Reviewed on: 5th February 2025

Easy to set up, great customer service

So easy to set up & to set up multiple accounts to act as 'pots'. Really like the round-up function too. Customer svc has been excellent when needed. Reviewed on: 5th February 2025

Great banking app- easy to use & great rewards- bril...

Great banking app- easy to use & great rewards- brilliant for when on holidays abroad. Would recommend to anyone Reviewed on: 5th February 2025

Excellent customer service

So easy to use, clear and quick communication Reviewed on: 5th February 2025

Why bank anywhere but with the best?

Customer service is great, quick and effective response to problems though to be fair barely any problems encountered. Would recommend to anyone who wants their money to be easily accessible while earning interest and working harder for them. Reviewed on: 5th February 2025

Fast fast customer service good app

Fast customer service and good app. All good after a year Reviewed on: 5th February 2025

Very easy service to use.

Very easy service to use. Really like the round up option. Great saving options. Reviewed on: 5th February 2025

So easy to set up, brilliantly simple and easy to us...

So easy to set up, brilliantly simple and easy to use app. Reviewed on: 5th February 2025

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