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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Quick efficient customer service

Quick efficient customer service Reviewed on: 15th February 2026

Switching to Chase was the best move I've made for m...

Switching to Chase was the best move I've made for my finances. The app is incredibly intuitive, and their customer service is always spot on. Highly recommend! Reviewed on: 15th February 2026

Chase have been the most reliable banking service I...

Chase have been the most reliable banking service I have used yet. Their customer service is excellent and very helpful with any issues that arise. Their app is pleasantly easy and quick to use, transferring and organising my money in different savings accounts through the app is seamless and very helpful with organising my money. I would highly recommend Chase. Reviewed on: 15th February 2026

Great banking system

Simple online banking system with great customer support Reviewed on: 15th February 2026

Good communication, excellent platform

Good communication, excellent platform Reviewed on: 15th February 2026

Easy account to open go start up offers

Easy account to open go start up offers Reviewed on: 15th February 2026

Easy to bank with and user-friendly

Found setting up an account easy and straightforward. App is user friendly. Helps me with budgeting with the use of pots. Makes me feel safe, knowing that I can only use contactless payments a number of times before I need to use a pin. Customers services are easy to contact and very helpful. Reviewed on: 15th February 2026

This bank is fast.

This bank is fast. Any transaction done is on ones account almost straight away. One can keep instant control to check items are correct. Their statements are straightforward and easy to read on your iphone and transferable to ones imac to print if required. Reviewed on: 15th February 2026

Excellent beyond words

Chase is the only bank that should suffice all - it’s beyond excellence Reviewed on: 15th February 2026

Fantastic Bank!!

Very useful customer service, and excellent incentives! Reviewed on: 15th February 2026

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