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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Love chase especially abroad due to the better excha...

Love chase especially abroad due to the better exchange rate on purchases Reviewed on: 15th February 2026

Easy to use app, moving money is extremely easy too...

Easy to use app, moving money is extremely easy too which is just what I needed from my bank Reviewed on: 15th February 2026

Best online banking ever

The app is very easy to use and and even easier to apply for credit cards and open new accounts, if you need any help you can call but it’s all so simple you don’t need help. Reviewed on: 15th February 2026

Easy to use abroad especially USA

Easy to use abroad especially USA Reviewed on: 15th February 2026

Great customer service and friendly staff

Great customer service and friendly staff Reviewed on: 15th February 2026

I recently got married, changing name was so easy.

I recently got married, changing my name was easy. I just uploaded a copy of my marriage certificate abs they did the rest. No forms to fill in. Reviewed on: 15th February 2026

Chase is a great bank there savings system is really...

Chase is a great bank there savings system is really good I couldn’t recommend it more. I overall couldn’t be happier with my experience Reviewed on: 15th February 2026

Easy to use, goods rewards and interest rates

Easy to use, goods rewards and interest rates Reviewed on: 15th February 2026

Quick efficient customer service

Quick efficient customer service Reviewed on: 15th February 2026

Switching to Chase was the best move I've made for m...

Switching to Chase was the best move I've made for my finances. The app is incredibly intuitive, and their customer service is always spot on. Highly recommend! Reviewed on: 15th February 2026

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