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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

92% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Easy to use app and to do day to day banking.

Easy to use app and to do day to day banking. Excellent customer service who respond promptly and they quickly sorted out my issue with a provider who did not provide a refund. Reviewed on: 5th February 2025

Super easy app and great rates.

Super easy app and great rates. What more do I have to say.. Reviewed on: 5th February 2025

Checked when I was making a large transfer to pensio...

Checked when I was making a large transfer to pension, whilst I wanted the payment to go through they checked it was being done for all the right reasons and i was happy with what i was doing...very impressed Reviewed on: 5th February 2025

First class customer service and ensure your issues...

First class customer service and ensure your issues are dealt with promptly with a follow up call. Reviewed on: 5th February 2025

EXCELLENT

Just an all round good bank makes everything clear and easy to use Reviewed on: 5th February 2025

Chase were great whilst I spent 8 months travelling...

Chase were great whilst I spent 8 months travelling SEAsia. My partner had issues with a cash machine not giving us cash and the costumer service we received was excellent Reviewed on: 5th February 2025

Excellent current account

Easy to use app that keeps me updated on everything I need to know. Cashback on many purchases and no charges for use in Europe. Excellent communication. Reviewed on: 5th February 2025

Seamless experience, always there when you call

Seamless experience, always there when you call Reviewed on: 5th February 2025

Top Bank

Excellent around service, very easy to use online App, 10/10 Reviewed on: 5th February 2025

Best bank ever in the Uk.

Best bank ever in the Uk. I save and bank with them Reviewed on: 5th February 2025

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