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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great bank always do a great job on every problem I...

Great bank always do a great job on every problem I have had up to date Reviewed on: 5th February 2025

Rates could be a lot higher compared to other provid...

Rates could be a lot higher compared to other providers Reviewed on: 5th February 2025

Joined Chase in December 2024.

Joined Chase in December 2024. Really easy to use the app and quick to set up. Like the fact that they do round ups and 1% cash back, which not all banks offer. Reviewed on: 5th February 2025

Love chase. Revolutionary bank

Love the app. Love everything. A bank for the people Reviewed on: 5th February 2025

Chase communications

Chase contacted me regarding a transaction before releasing any funds from my account Reviewed on: 5th February 2025

I had an experience where my account had been compro...

I had an experience where my account had been compromised and was being used to order products in America, I called through after midnight and they had cancelled my card and reissued immediately and reimbursed the money taken no quibble Reviewed on: 5th February 2025

The app is so easy to use, customer service is great...

The app is so easy to use, customer service is great and I really like the 1% cashback too Reviewed on: 5th February 2025

It’s easy to use and you get 1% cash back

It’s easy to use and you get 1% cash back Reviewed on: 5th February 2025

Great ap that is just a joy to use.

Great ap that is just a joy to use. My money goes further with all the interest they add. Easy to move money to savings and back to spend. You can use it abroad exactly as at home, brilliant. Reviewed on: 5th February 2025

Staff always very helpful and knowledgeable.

Staff always very helpful and knowledgeable. More than happy to recommend Reviewed on: 5th February 2025

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