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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The app is so easy to use.

The app is so easy to use. The cashback earned is excellent. Reviewed on: 5th February 2025

Very good account.

Very good account. Had cash back for 2 years Reviewed on: 5th February 2025

I had an issue with my account I contacted customer...

I had an issue with my account I contacted customer support and it was resolved within hours. Reviewed on: 5th February 2025

Cracking customer care

Customer service is always very quick and very efficient.And there are notifications with anything to do with banking are second to none puzzles , newton film treas Reviewed on: 5th February 2025

I love my Chase account.

I love my Chase account. The round ups, the cash back services and brilliant savings rate are much better than my old high street bank! Reviewed on: 5th February 2025

Good and easy to use app, customer service was quick...

Good and easy to use app, customer service was quick and helpful. Would recommend Reviewed on: 5th February 2025

A bank above banks!

Great receiving cashback on purchases. Receiving interest on round up is a good feature. Good interest rate on savings account. Any issues I have raised have been dealt with efficiently and very quickly: excellent customer service! Reviewed on: 5th February 2025

Easy to get customer service assistance.

Easy to get customer service assistance. Good rate with savings account and 1% cashback. Reviewed on: 5th February 2025

Individual pots make it so easy to manage your money

Individual pots make it so easy to manage your money Reviewed on: 5th February 2025

Very smooth experience with excellent customer servi...

Very smooth experience with excellent customer services! Reviewed on: 5th February 2025

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