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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Fantastic bank

The account was so easy to set up and then use through the app. In the early days I had to call customer services and they were so helpful. Reviewed on: 5th February 2025

Easy to use, good reward system.

Easy to use, good reward system. Reviewed on: 5th February 2025

Easy set up - easier to use!

Easy set up - easier to use! I have had a great experience withChase over the ladt year of using my current and savings accounts. Customer services listened, helped and put things right on one call. As good vustomer services is tge most important tjing for me, I would highly recommend Chase Reviewed on: 5th February 2025

Clear information quickly delivered

Clear information quickly delivered Reviewed on: 5th February 2025

By far the best bank available, high street banks ne...

By far the best bank available, high street banks need to follow suit. Reviewed on: 5th February 2025

The ap is so easy to use but if I've needed to speak...

The ap is so easy to use but if I've needed to speak to someone I can. Reviewed on: 5th February 2025

I like the app,customer service assistants good too.

I like the app,customer service assistants good too. Reviewed on: 5th February 2025

Help with problems

Any problems are sorted out easily very promptly . Reviewed on: 5th February 2025

Banking made easy!

Just so easy to use, both at home and overseas, great rates for savings and effortless banking. secure with the features in place., easy to split funding for a savings goal. App supper straight forward to use. Use it all the time and converting my friends! Reviewed on: 5th February 2025

A step in the right direction

Easy to navigate . great features on app. helpful customer services for new clients. card recognised internationally great for holidays. linked savings account . Cash back on spending Reviewed on: 5th February 2025

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