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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Excellent customer service always available

Excellent customer service always available Reviewed on: 5th February 2025

Very pleased with current account

Very pleased with current account Reviewed on: 5th February 2025

Overall outstanding results

From opening an account with chase I have never looked back. It ticks every single box in terms of an account and savings account. It’s great for using abroad with no extra fees. It’s got a fantastic App that always keeps you updated and it’s easy to use. Reviewed on: 5th February 2025

Apps is user friendly.

Apps is user friendly. I like that they give me the annual statement of interest I earned. It made me easy to complete the self assessment report Reviewed on: 5th February 2025

Best bank ever

Best bank ever , come from HSBC . Already recommended 10 friends Reviewed on: 5th February 2025

Incomparable experience

I wish other high street banks in the UK can leverage technology similar to Chase Bank and make customer experience amazing and user experience as easy, small things as logo of the retailer that helps you recall spending or all the small savings that adds up to a Reviewed on: 5th February 2025

Great app. Simple and effective.

Smooth and simple to use the whole way. Even when moving larger amount of cash the process was straight forward and quick. The cash back has been an amazing perk that literally works for me every day. The app is easy to use and clear. Reviewed on: 5th February 2025

great way to bank was not sure about being all in li...

great way to bank was not sure about being all in line as not very technical but it’s so easy and have confidence with online banking now Reviewed on: 5th February 2025

Never had an issue with them.

Never had an issue with them. Good customer service and fantastic at stopping payments that might be a scam/fraud. Overall always had a good experience Reviewed on: 5th February 2025

Good but seem to want greater and greater deposits t...

Good but seem to want greater and greater deposits to maintain benefits Reviewed on: 5th February 2025

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