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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy banking

No negatives just a positive experience. Slick, simple and easy to use app. Good interest rates. Reviewed on: 5th February 2025

Best banking app

Always helpful love the app so easy to use Reviewed on: 5th February 2025

Easy to open current account with good functionality...

Easy to open current account with good functionality in the app to manage my money. The round up system is good to save the extra pennies and the cashback feature means that i get money back when i spend money. The amount you have to transfer into the account to qualify has increased significantly this month, but I like the service so I will keep banking with chase. Reviewed on: 5th February 2025

Best bank ever

No stress. Easy to use. Very low paperwork and bureaucracy. Reviewed on: 5th February 2025

So easy to use.

So easy to use and quick response on all transactions Reviewed on: 5th February 2025

Fraud problem sorted

I had a problem with fraud and Chase sorted it out for me very quickly Reviewed on: 5th February 2025

Service & benefits

Brilliant service and great benefits such as cash back Reviewed on: 5th February 2025

Professionalism and competence

Professionalism and competence staff, felt valued. Reviewed on: 5th February 2025

Simply the best

Great communication, easy to use, helpful, great accounts Reviewed on: 5th February 2025

Excellent service including interest and cash-back

It has all current account service as all other current accounts provided by other UK banks while gives 1% interest which most of other UK current account does not have . The 1% cash-back benefit (up to 15 pounds) is also great. Reviewed on: 5th February 2025

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