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Chase Bank: Current account reviews

4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

5
Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent service including interest and cash-back

5
It has all current account service as all other current accounts provided by other UK banks while gives 1% interest which most of other UK current account does not have . The 1% cash-back benefit (up to 15 pounds) is also great. Reviewed on: 5th February 2025

Just perfect banking.

5
Just perfect banking. Easy to use and communication is first class. Have recommended Chase to all my friends and family. Reviewed on: 5th February 2025

Terrific service

5
In my experience when telephoning instant response and excellent Customer Service. Easy to use APP. Roundu a great way to save without sacrificing anything.reliable service - never recall any system downtime. Would recommend to anyone - family or friends (as I have done). Reviewed on: 5th February 2025

Does exactly what it says on the tin

5
Does exactly what it says on the tin Reviewed on: 5th February 2025

1% back on spends.

5
1% back on spends. They offer round up on spending which gets 5% and saved for 12 months. Great bank. Reviewed on: 5th February 2025

Very easy online banking, great features & rates

5
Very easy online banking, great features & rates Reviewed on: 5th February 2025

10/10! Banking for the 21st Century.

5
Fast and efficient customer service via an in-app phone number. App is clear and easy to use, allowing me to deal with all aspects of my banking. Good cash back offer, and excellent rates for both current and savings account. Most important is the ability to use my account abroad without being subjected to iniquitous exchange rates and commissions. Reviewed on: 5th February 2025

User friendly - simple to understsnd

5
User friendly - simple to understsnd Reviewed on: 5th February 2025

great customer service.

5
great customer service. attentive and very helpful Reviewed on: 5th February 2025

Very good bank account.

5
Very good bank account. And the app is so good. Reviewed on: 5th February 2025

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