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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48891 reviews)

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4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48891)

All the extras you want from a bank for no...

All the extras you want from a bank for no extra costs Reviewed on: 14th February 2026

Chase is my favourite bank.

Chase is my favourite bank. The app is great and the services are fantastic. Reviewed on: 14th February 2026

Best App out there

Bank service is great but the app is just flawless, works perfectly and written exactly how it should ! Reviewed on: 14th February 2026

I never did have a difficult time moving money arou...

I never did have a difficult time moving money around and paying online payment. Customer service is always there to help if I have any issues and there is no queue on telephone calls . Reviewed on: 14th February 2026

Always good and the app is great chase

Always good and the app is great Reviewed on: 14th February 2026

Perfection at last

Having over the years accounts with most of the big banks how refreshing to discover Chase ... a word of difference .quick , efficient , easy to use and wow it makes you money too! Reviewed on: 14th February 2026

Great current account for cashback and foreign use.

I opened my Chase current account since they offered 1% cashback on all card transactions and zero foreign exchange fees. Unfortunately, now they only offer 1% cashback on fuel, transport, and groceries. Regardless, this is still my primary current account, and the card I use when travelling abroad. Switching from a high-street back, I was worried at the start with Chase being mobile app-based without even a website or physical store. However, the app has been great to use, very quick and intuitive, and have never caused any issues. Customer support is fantastic as well. Reviewed on: 14th February 2026

Great current account for day to day spending

Really like the rewards cashback and roundup account. Also like that there is no pressure to set up direct debits or close other current accounts when getting set up with Chase. It also keeps me informed of my spending and when I'm likely to need to enter my pin and enables me to create multiple current accounts to manage my money. Overall it is a great current account for day to day spending. Reviewed on: 14th February 2026

Excellent service and customer service

Excellent service and customer service Reviewed on: 14th February 2026

Overall good value.

Overall good value. Would rank it higher if cash back could apply to more purchases. Reviewed on: 14th February 2026

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