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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to see use the app.

Very easy to see use the app. You can see all of your transactions at your fingertips. Reviewed on: 15th February 2026

In my 4th year with Chase and overall great experience.

In my 4th year with Chase and overall great experience. Reviewed on: 15th February 2026

Simple no fee account perfect for travel

Simple no fee account perfect for travel Reviewed on: 15th February 2026

Customer service has been great wether I’m home or a...

Customer service has been great wether I’m home or abroad issues sorted promptly and always polite Reviewed on: 15th February 2026

Great, no fuss banking

Great online service. Customer service response was excellent the couple of times I needed it Reviewed on: 15th February 2026

So simple but efficient, good saving account offerin...

So simple but efficient, good saving account offerings and 5% on round up is excellent. Reviewed on: 15th February 2026

Very fast to answer the phone.

Very fast to answer the phone. Person answering Able to resolve queries quickly.. appreciate round up and 1% on spending- it show a little adds up to a lot. Reviewed on: 15th February 2026

Excellent customer service.

Excellent customer service. Easy to use site with good benefits. Reviewed on: 15th February 2026

Extremely good in all aspects.

Extremely good customer care and service. Spot on with security issues. Reviewed on: 15th February 2026

I have been with chase for many years and never once...

I have been with chase for many years and never once had a issue and they alway make sure that everything is in the way interest of the customer Reviewed on: 15th February 2026

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