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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

95% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Easy to use

Straightforward user platform makes online banking easy Reviewed on: 5th February 2025

Excellent customer support in time of need!

My mobile phone was stolen and I had to get in touch with Chase to protect my bank details - out of all 3 current accounts, Chase was the most efficient, helpful and supportive! I honestly don’t have a bad word to say about the service i received. Reviewed on: 5th February 2025

The best one in UK for daily use

The best one in UK for daily use Reviewed on: 5th February 2025

First class

First class support and cash back on all transactions. Whats not to like. Reviewed on: 5th February 2025

I joined Chase approximately 1 year ago...

I joined Chase approximately 1 year ago and cant recommend the bank enough. It has helped me sort my finances and become very fiancially savvy. It is so easy to arrange savings accounts and keep an eye on your current account. Cant rate highly enough Reviewed on: 5th February 2025

Great bank, good customer service serv

Great bank, good customer service serv Reviewed on: 5th February 2025

Good bank rapid results.

Good bank rapid results.Quick responces on payments and will continue to bank with them. Reviewed on: 5th February 2025

Best bank and app by a long way

Best app ever. Way usable than other banks. I have closed all my other accounts and use Chase for everything. Well done the Chase team Reviewed on: 5th February 2025

Bonus rate just for New customers

A bit upset that you have removed my bonus rate on my savings i might have to move my savings to get a better rate now you have removed it, also that I have to put 1500 a month in to get my bonus rate. Reviewed on: 5th February 2025

The service is flawless and contacting people for he...

The service is flawless and contacting people for help is great. The representatives are very friendly and attentive. The incentives are good and navigation to support basic regular tasks is completed in minimal steps. Reviewed on: 5th February 2025

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