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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Best bank I have been with

Great customer service app fantastic and promotional offers very good would recommend to friends and family Reviewed on: 15th February 2026

Good banking experience

Love the app. It is great to earn money from spending money. The customer service was friendly and efficient when I needed to contact. Reviewed on: 15th February 2026

A Very useful card to have.

I joined Chase bank in 2025 when I was planning to visit SriLanka for a holiday. I found it very useful as at the duty free etc the card did not charge for foreign conversion fees. Also, I could withdraw cash in local currency easily. Reviewed on: 15th February 2026

Brilliant customer service from a real person.

Brilliant customer service from a real person who helped me sort out a problem with no hesitation. Reviewed on: 15th February 2026

Great bank with everything you need

A very good user friendly device, with quick access to customer service, of which are very helpful and thorough with providing support. There are also great offers and discounts available on a regular basis along with the ability to earn cash back each month. the referral scheme is valuable. Reviewed on: 15th February 2026

Answered my queries quickly

Answered my queries quickly, dealt with my two enquiries quickly and effectively Reviewed on: 15th February 2026

So Easy & Convenient

So very easy to communicate with customer service and have easy access to your money Reviewed on: 15th February 2026

I’ve had a really positive experience with this curr...

I’ve had a really positive experience with this current account. It was incredibly easy to open, and managing it day to day is straightforward and user-friendly. Overseas withdrawals and purchases have been completely hassle-free, with clear and transparent exchange rates so there are no surprises. Communication from the bank is also excellent — timely, clear, and helpful. Overall, a smooth and reliable banking experience. Reviewed on: 15th February 2026

MY first app based bank - very impressed - thank you

MY first app based bank - sign up was easy, using even more and have no issues since I started in 2024. The cashback and savings seamlessly integrates with the current account with excellent rates - very good experience for a first time user of app thingies!!!! Reviewed on: 15th February 2026

Great account for every day spending .

Easy access to my account, good app. Excellent customer service and benefits are great in terms of cashback and interest rates Reviewed on: 15th February 2026

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